Privacy policy

This website collects some personal data from its users.

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Data owner and operator

DRAGOTEXT SRL – 12 Romulus Street

Owner's contact e-mail[email protected]

Types of data collected

Among the types of Personal Data that this Website collects, by itself or through third parties, there are: first name; last name; surname; telephone number; email address; Trackers; Usage Data; number of users; session statistics.

Full details regarding each type of Personal Data collected are provided in the dedicated sections of this privacy policy or through specific explanatory texts displayed prior to the collection of the data.
Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically when using this Website.
Unless otherwise specified, all Data requested by this Website is mandatory, and failure to provide such Data may make it impossible for this Website to provide its services. In cases where this Website expressly states that certain Data is not mandatory, Users are free not to communicate this Data, without any consequences on the availability or functioning of the Service.
Users who are unsure about which personal data is mandatory are invited to contact the Owner.
Any use of Cookies – or other tracking tools – by this Website or by the owners of third-party services used by this Website serves the purpose of providing the Service requested by the User, in addition to any other purposes described in this document and in the Cookie Policy.

Users are responsible for any third-party Personal Data obtained, published, or shared through this Website.

How and where data is processed

Processing methods

The owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
Data processing is carried out using computers and/or IT-enabled tools, following procedures and organizational methods strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to certain types of persons in charge, involved in the operation of this Website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, postal service providers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. An updated list of these parties may be requested from the Owner at any time.

Place

The data is processed at the Owner's operational headquarters and in any other places where the parties involved in the processing are located.

Depending on the User's location, data transfers may involve transferring User Data to a country other than that of the User. To learn more about where this transferred Data is processed, Users can check the section containing details about the processing of Personal Data.

Shelf life

Unless otherwise specified in this document, Personal Data will be processed and stored for as long as necessary for the purpose for which it was collected and may be retained for a longer period due to an applicable legal obligation or based on the consent of Users.

Purposes of processing

User data is collected to enable the Owner to provide its Service, comply with its legal obligations, respond to law enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Contacting the User, Displaying content from external platforms, Analysis, Advertising and Remarketing, and Behavioral Targeting.

For specific information about the personal data used for each purpose, the User may consult the section “Detailed information on the processing of personal data.”.

Detailed information on the processing of personal data

Personal data is collected for the following purposes and using the following services:

Advertising

This type of service allows the use of User Data for advertising communication purposes. These communications are displayed in the form of banners and other advertisements on this website, possibly based on the User's interests.
This does not mean that all Personal Data is used for this purpose. The information and conditions of use are set out below.
Some of the services listed below may use Trackers to identify Users or may use behavioral retargeting, i.e., displaying advertisements tailored to the User's interests and behavior, including those detected outside this Website.
For more information, please check the privacy policies of the relevant services.
Services of this type typically allow Users to opt out of such tracking. Users can learn how to opt out of interest-based advertising in general by visiting the relevant opt-out section of this document.

Google Ads Customer Match (Google Ireland Limited)

Google Ads Customer Match is an advertising service provided by Google Ireland Limited that allows the comparison of data that Users have shared with the Owner with existing Google accounts in order to target them or similar Users with personalized ads.
Users can opt out of Google's use of personalized advertising by visiting Google Ads Settings.

To understand how Google uses data, please refer to Google's partnership policy.

Personal data processed: email address; first name; last name; surname; telephone number.

Place of processing: Ireland – Privacy Policy.

Google Ads conversion tracking (Google Ireland Limited)

Google Ads conversion tracking is an analytics service provided by Google Ireland Limited that connects data from the Google Ads advertising network with actions taken on this Website.

To understand how Google uses data, please refer to Google's partnership policy.

Personal data processed: Tracking; Usage data.

Place of processing: Ireland – Privacy Policy.

Meta ads conversion tracking (Meta pixel) (Meta Platforms Ireland Limited)

Meta ads conversion tracking (Meta pixel) is an analytics service provided by Meta Platforms Ireland Limited that connects data from the Meta Audience Network with actions taken on this website. The Meta pixel tracks conversions that can be attributed to ads on Facebook, Instagram, and the Meta Audience Network.

Personal data processed: Trackers; Usage data.

Place of processing: Ireland – Privacy Policy – Opt-out option.

Analysis

The services contained in this section allow the Owner to monitor and analyze web traffic and can be used to track User behavior.

Google Analytics 4 (Google Ireland Limited)

Google Analytics 4 is a web analytics service provided by Google Ireland Limited (“Google”). Google uses the data collected to track and examine the use of this website, to prepare reports on its activities, and to share them with other Google services.
Google may use the collected data to contextualize and personalize the ads in its own advertising network.
In Google Analytics 4, IP addresses are used at the time of collection and then deleted before the Data is recorded in any data center or server. Users can learn more by consulting Google's official documentation.

To understand how Google uses Data, please refer to Google's partnership policy.

Personal data processed: number of users; session statistics; trackers; usage data.

Place of processing: Ireland – Privacy Policy – Opt Out.

Contact user

Contact form (this website)

By completing the contact form with their Data, the User authorizes this Website to use these details to respond to requests for information, price quotes, or any other type of request, as indicated in the form header.

Personal data processed: email address; first name; last name; surname; telephone number.

Displaying content from external platforms

This type of service allows you to view content hosted on external platforms directly from the pages of this Website and interact with them. Such services are often referred to as widgets, which are small elements placed on a website or application. They provide specific information or perform a specific function and often allow interaction with the user.
This type of service may continue to collect web traffic data for the pages where the service is installed, even when Users are not using it.

Google Maps Widget (Google Ireland Limited)

Google Maps is a map viewing service provided by Google Ireland Limited that allows this website to incorporate such content into its pages.

Personal data processed: Tracking; Usage data.

Place of processing: Ireland – Privacy Policy.

Remarketing and behavioral targeting

This type of service allows this website and its partners to inform, optimize, and serve advertising based on the user's previous use of this website.
This activity is facilitated by tracking usage data and using trackers to collect information that is then transferred to partners who manage remarketing and behavioral targeting activities.
Some services offer a remarketing option based on email address lists.
Services of this type typically allow Users to opt out of such tracking. Users can learn how to opt out of interest-based advertising in general by visiting the relevant opt-out section of this document.

Google Ads Remarketing (Google Ireland Limited)

Google Ads Remarketing is a remarketing and behavioral targeting service provided by Google Ireland Limited that connects the activity of this website with the Google Ads advertising network and the DoubleClick cookie.

To understand how Google uses data, please refer to Google's partnership policy.

Users can opt out of Google's use of trackers to personalize ads by visiting Google Ads Settings.

Personal data processed: Tracking; Usage data.

Place of processing: Ireland – Privacy Policy – Opt-out option.

Information on opting out of interest-based advertising

In addition to any opt-out functionality provided by any of the services listed in this document, Users can find out more about how to opt out of interest-based advertising in general in the dedicated section of the Cookie Policy.

Cookies policy

This website uses trackers. To learn more, Users can consult the Cookie Policy.

Additional information for users

Legal basis for processing

The owner may process personal data relating to Users if one of the following applies:

Users have given their consent for one or more specific purposes.
the provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
processing is necessary for compliance with a legal obligation to which the Owner is subject;
the processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.
In any case, the Owner will gladly assist in clarifying the specific legal basis that applies to the processing and, in particular, whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Additional information on storage time

Unless otherwise specified in this document, Personal Data will be processed and stored for as long as necessary for the purpose for which it was collected and may be retained for a longer period due to an applicable legal obligation or based on the consent of Users.

Therefore:

  • Personal data collected for purposes related to the performance of a contract between the Owner and the User will be retained until the contract has been fully performed.
  • Personal data collected for purposes related to the Owner's legitimate interests will be retained for as long as necessary to fulfill those purposes. Users can find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as this consent is not withdrawn. In addition, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of the competent authority.

Once the retention period expires, Personal Data is deleted. Therefore, the right of access, the right to erasure, the right to rectification, and the right to data portability cannot be exercised after the retention period has expired.

User rights under the General Data Protection Regulation (GDPR)

Users may exercise certain rights with respect to their data processed by the Owner.

In particular, Users have the right to do the following, to the extent permitted by law:

  • Withdraw consent at any time. Users have the right to withdraw consent if they have previously given consent for the processing of their Personal Data.
  • To object to the processing of their data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent.
  • Accessing their data. Users have the right to know whether the Data is being processed by the Owner, to obtain disclosures regarding certain aspects of the processing and to obtain a copy of the Data undergoing processing.
  • Check and request rectification. Users have the right to check the accuracy of their data and request that it be updated or corrected.
  • Restrict the processing of their data. Users have the right to restrict the processing of their data. In this case, the Owner will not process their Data for any purpose other than storing it.
  • To obtain the deletion or other removal of their Personal Data. Users have the right to obtain the deletion of their Data from the Owner.
  • Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used, and machine-readable format and, if technically feasible, to transmit it to another controller without hindrance.
  • File a complaint. Users have the right to file a complaint with the competent data protection authority.

Users also have the right to be informed about the legal basis for transfers of Data abroad, including to any international organization governed by public international law or established by two or more countries, such as the UN, as well as about the security measures taken by the Data Controller to protect their Data.

Details about the right to object to processing

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a reason related to their particular situation to justify the objection.

Users should be aware that, however, if their personal data is processed for direct marketing purposes, they may object to such processing at any time, free of charge and without providing any justification. If the user objects to processing for direct marketing purposes, personal data will no longer be processed for such purposes. To find out whether the Owner processes Personal Data for direct marketing purposes, Users can consult the relevant sections of this document.

How to exercise these rights

Any request to exercise the User's rights may be addressed to the Owner using the contact details provided in this document. Such requests are free of charge and will be answered by the Owner as soon as possible and always within one month, providing Users with the information required by law. Any rectification or erasure of personal data or restriction of processing will be communicated by the Owner to each recipient, if any, to whom the personal data has been disclosed, unless this proves impossible or involves a disproportionate effort. Upon request by Users, the Owner will inform them about these recipients.

Additional information about data collection and processing

Legal action

The User's personal data may be used for legal purposes by the Owner in court or in the stages leading to possible legal action arising from improper use of this Website or the related Services.
The user declares that he/she is aware that the Owner may be required to disclose personal data at the request of public authorities.

Additional information about the User's personal data

In addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

Logs and system maintenance

For the purpose of operation and maintenance, this Website and any third-party services may collect files that record interaction with this Website (system logs) or use other Personal Data (such as IP address) for this purpose.

Information not covered by this policy

Further details regarding the collection or processing of personal data may be requested from the Owner at any time. Please refer to the contact information at the beginning of this document.

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and, where possible, on this Website and/or – to the extent technically and legally feasible – by sending a notice to Users via any contact information available to the Owner. – by sending a notice to Users via any contact information available to the Owner. It is strongly recommended that you check this page frequently, referring to the date of the last modification mentioned at the bottom.

If the changes affect processing activities carried out on the basis of the User's consent, the Owner will collect a new consent from the User, if necessary.

Definitions and legal references

Personal data (or data)

Any information that, directly, indirectly, or in connection with other information—including a personal identification number—enables the identification or identification of a natural person.

Dates of use

Information collected automatically through this website (or third-party services employed on this website), which may include: the IP addresses or domain names of the computers used by users accessing this website, the URI (Uniform Resource Identifier) addresses, the time of the request, the method used to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's response (successful, error, etc.). ), the country of origin, the characteristics of the browser and operating system used by the user, various details about the time of the visit (e.g., duration of visit to the server (e.g., time spent on each page within the application) and details of the path followed within the application, with particular reference to the sequence of pages visited, as well as other parameters relating to the device's operating system and/or the user's IT environment.

User

The individual who uses this website and who, unless otherwise specified, coincides with the Data Subject.

The person concerned

The natural person to whom the personal data relates.

Data processor (or processor)

The natural or legal person, public authority, agency, or other body that processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, agency, or other body that, alone or jointly with others, determines the purposes and means of the processing of personal data, including the security measures concerning the operation and use of this website. Unless otherwise specified, the data controller is the owner of this website.

This website (or this application)

The means by which the User's Personal Data is collected and processed.

service

The service provided by this Website, as described in the relevant terms (if available) and on this site/application.

The European Union (or EU)

Unless otherwise specified, all references in this document to the European Union include all current member states of the European Union and the European Economic Area.

Cookie

Cookies are trackers that consist of small sets of data stored in the user's browser.

Tracker

Tracker refers to any technology—such as cookies, unique identifiers, web beacons, embedded scripts, electronic tags, and fingerprints—that enables the tracking of Users, for example by accessing or storing information on the User's device.

Legal information

This privacy policy applies exclusively to this website, unless otherwise specified in this document.

Latest update: June 17, 2024

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